Monday, August 24, 2009

Tell the City Where You Want To Shop


As appeared in the Albuquerque Journal Rio Rancho section 8/22/09

Surveys are very popular on the Web these days, and many of my clients have requested surveys on their own Web sites. It's a great way to pick their customers' brains and find out what their favorite cake flavor is or how they can improve their motocross track.

Facebook is notorious for quizzes and surveys, which I try to avoid, fearing that after taking the "What's your hippie name?" I inadvertently tell the whole world I am Tiny Tim. I did put myself out on a limb and took the "What dead rock star are you?" as did my 16-year-old daughter.

Turns out she is Jim Morrison. Hello? I surveyed out as Jerry Garcia. Go figure. I never was a huge Grateful Dead fan, and if I had to pick, I see myself more as a Rick James. Or maybe it's just his song "Super Freak" and memories of dancing on the beach with naval aviators at Fort Story, Va., in 1982 that I relate to.

But, I digress.

As part of the development of a comprehensive retail plan, the city of Rio Rancho has published an online survey of its own, asking residents which retail and restaurant chains they would like to see in the City of Vision. I took the survey, and let me just say, it definitely raised my level of anticipation.

The survey asks residents to select their level of desirability from highly desirable to no interest for a variety of restaurants, clothing stores, furniture and electronic stores, sporting goods and entertainment stores and department stores.

The first category is women's clothing stores, and among the prospects are Chicos, American Eagle, Ann Taylor, Pac Sun, Coldwater Creek, Talbots and Gap. I am almost salivating at the thought of having a Talbots or Ann Taylor this close but fear it is just a dangling carrot in front of my nose.

Next came the shoe store question: DSW, Jarman Shoes, Naturalizer, Famous Footwear and Payless shoes. Being a woman, I checked "Highly Desirable" on each one.

On the grocery store question, I remembered how many years it took to get a Trader Joe's in my former town in California, so I put a hopeful check mark next to Whole Foods Market and TJs anyway.

Ruth's Chris Steak House? Somehow I cannot imagine one of those in the state. But Macaroni Grill, Panera Bread, P.F. Chang's and Cracker Barrel (I go for the Mallo Cups) are easily doable.

Do we want furniture and electronics stores? Of course we do. American Home Furniture, La-Z-Boy, Ethan Allan, Best Buy: check, check, check, check.

Do we want a Pier 1, Cost Plus, Crate & Barrel, JoAnn Fabrics, a Hallmark store and a Michaels? Absolutely.

I suppose we could use another sporting goods store, and I'll take a Barnes & Noble and a multiplex movie theater. And while we are at it, why not make the movie theater an IMAX?

The best part about the survey is the comments box at the end where it allows you to add your own write-in candidates. I think the city should make it easier for businesses to set up shop here. I think a Dave & Busters would do well here, a grown-up version of the Chuck E. Cheese eat and play restaurant. I would love to see a children's zoo and more local restaurants from Albuquerque open up branches here.

The survey runs until Sept. 18 and will be used to entice more businesses to the community, so I say, as a resident of Rio Rancho, go to ci.rio-rancho.nm.us and make your opinion count.

Quote of the week: "She's a very special girl. The kind of girl you want to know. From her head down to her toenails." — "Super Freak" by Rick James

Sunday, August 16, 2009

As School Starts, We Look Back

As seen in the Albuquerque Journal Rio Rancho section 8/15/09

Summer is officially over with the start of the 2009-10 school year Friday in Rio Rancho.

Starting school before Labor Day is a hard pill to swallow for me, having always started the new school year the Tuesday after Labor Day. But with year-round school and schedules shifting nowadays, seems kids west of the Mississippi see starting school in August as normal as Christmas in December.

Psychologically, for kids there is much to do to prepare for a new year of school. Many kids will be going to new schools, including Rio Rancho Middle School and the new Cleveland High School. The angst, the worry, the anticipation of a new adventure sends some kids sky high and others under the bed with fear.

"Where are my classrooms?" "Will I find my friends?" "What time do I start?" "What if I have to sit alone at lunch?" "When is my lunch?" "When do I get my violin?"

Emotionally, the thoughts and worries kids are dealing with right now are hard. Think back. I am sure everyone can recall the butterflies.

For parents, it is more of a physical marathon that goes on in the weeks leading up to the first day of school. Oh, sure, ask any parent and they will tell you it is an emotional roller coaster for them as well. As parents, we will miss the "SpongeBob" marathons, or Bob-a-thons as I call them, the lounge lizard mornings and trying to get our summer vacationers up before noon, and those sweet, bored faces staring back at us asking, "What can I eat now?"

My recent weeks have sounded something like this: "Do those jeans fit?" "They are too tight, you can't get them." "How many new shirts do you need?" "Are you sure that is within the dress code?" "What's wrong with pink polka dot Converse high tops?" "What about a backpack?" "Why not this one?" "We still need to get all the paper and pencils and calculators." "I'm here to pick up my daughter's class schedule." "How do I change her schedule?" "Your computers have been down all week?" "So, when should I pick up her new schedule?" "Where do I pay the band fees?" "Yes, I bought a yearbook already." "My registration fee total is $175? You're kidding."

As my daughters were wrapping their minds around the concept of school these past couple of weeks, synchronicity blew through my Facebook pages and a few high school classmates and a former swimming coach found me. Nothing like a little icing on the collegiate cake to remind you what back-to-school is all about.

It has been 30 years since I have seen or heard from Coach Howenstine, and from his Facebook profile picture, he hasn't changed a bit. Although this good natured, smiling man had the kindest things to say, seeing his face still makes me nervous, and waiting to hear him announce the workout: 10-400s on the 6:30 descending from the 5:30. Go!

"I have often wondered what happened to you," wrote Coach Howenstine. "And after reading your blog, I now have somewhat of an idea."

It's funny how 30 years can change a relationship from a teenager and coach to two adults sharing tales of their lives and families.

"I will never forget you with your mouth wired shut," coach wrote, reminding me of the time I broke my jaw in a car accident the week before the valley championships and he lost his team captain. Coach Howenstine is coaching again and the captain of his team this year is the daughter of my former teammate. Circle of life.

I am sure everyone out there has an interesting story about high school. Send me your favorite, goofy or embarrassing school memory to match mine and hopefully I will get enough to write a follow-up column soon.

Quote of the week: "On Friday we'll be jacked up on the football game. And I'll be ready to fight. Were gonna smash 'em now." — "Be True to Your School," by the Beach Boys.

Thursday, August 13, 2009

Six Year Old Has a Heart of Gold

As Appeared in the Albuquerque Journal Rio Rancho section 8/8/09

When one thinks of a typical 6-year-old girl's birthday party, one imagines lots of pink and purple. Usually a big jumpy is inflated in the backyard, probably a princess castle or 'Finding Nemo' theme. And of course presents, clothes, crafts and anything Hannah Montana nowadays.

But one little girl wanted to give instead of get last week at her sixth birthday party, and she did it in a very big way.

Taylor Remington is a 6-year-old from Rio Rancho with a heart of gold. She didn't want another typical birthday party. This year, Taylor didn't want her guests to bring presents for her. Instead, she asked the guests to bring dog food and cat food so that she could donate it to Watermelon Mountain Ranch.

According to Jim Putnam, IT manager at Watermelon, the ranch sees generous donations from young people every so often. A local Eagle Scout is about to begin his project to beautify the patio area of the cattery (Earl's Catnip Inn) by painting boards and rafters in rainbow colors.

"Several times, we have been the recipient of donation drives instigated by very young members of the community. Sometimes it has been for money, sometimes for goods, but this would be the youngest donor we have ever had," Putnam said of Taylor.

Christine Remington called me up last week and thought she had a great idea for my column. Her daughter was having a very unusual sixth birthday party, one unlike her first five, and she wanted to share her story. "We've been reading a lot about how so many animals are at the shelters right now," said Christine, Taylor's mom. And Taylor came up with an idea.

"Taylor did this on her own," said her dad, Sean. "In lieu of gifts, she thought to collect food for homeless pets, she had the idea on her own," said her proud dad.

The Remingtons drove out to Watermelon Mountain Ranch and delivered the goods on Wednesday. As I walked around the property, the need for donations became clear as an endless stream of animals made their presence known, with curious barking from the dog cottage and the high attitude diva stares coming from the cattery.

"Our trunk is full of donations, 350 pounds of toys, biscuits, food, kitty litter, you name it," Sean said as he unloaded the numerous 50-pound bags of pet food.

"She hasn't just helped our animals, she has helped the whole state," said Sophia DiClemente, founder of Watermelon Mountain Ranch. "Our Chuckwagon Food Bank project, based here in Rio Rancho, supplies pet food to over 15 shelters around the state, from Las Cruces to Springer," DiClemente said.

When asked how it feels to give to the cats and dogs that need it so much, Taylor replied: "It makes me feel happy."

Taylor's goodness is contagious. One random act of kindness can spread like wildfire. As our young citizens learn to reach out and help others, they acquire a habit that will last a lifetime. This feeling will spread from child to child and truly help make this a better world.

Way to go, Taylor. Who's next?

Quote of the week: "While we try to teach our children all about life, our children teach us what life is all about." — Angela Schwindt

Monday, August 3, 2009

Snail Mail Is Slowly Slithering Into Sunset



Al was the only mailman I remember ever delivering our mail while I was growing up.

When Al was sick or away on vacation, a total stranger delivered our mail. He or she wore the same blue uniform but walked faster, didn't smile and definitely would not ring the bell and hand our letters to us with a warm smile. No, the substitute mailmen coldly placed our mail in our mailbox and left — what nerve.

Al was like one of the family. My sister and I would leave notes for Al in the mailbox every once in a while. My mother gave Al a 13-ounce pink tin of Almond Roca every year for Christmas. Nowadays, things are so different.

Do you have an "Al" or a stranger delivering your mail?

Who gets mail anymore? I mean the traditional paper letters that gets delivered to your mailbox out front. Snail mail is slowly on the decline, and although it has to be saving some trees, I find it terribly sad.

I still exchange picture postcards with my former neighbor who became a pen pal when I left home for college long ago. I have saved almost everything she has ever sent me. Real treasures I will keep forever.

With the decline of snail mail comes the decline of the snail shells. Yes, you know these. Those familiar squat blue mailboxes on the corners that you used to try to cram your little brother into, those are known as snail shells and they are disappearing right along with snail mail picture postcards.

The U.S. Postal Service says it is removing "underperforming" mail boxes from the nation's streets, mailboxes which collect less than 25 pieces of mail a day. During the past 20 years, 20,000 big blue boxes have disappeared as the volume of mail declines. Snail mail is a dying venture because Americans are paying their bills online, sending holiday greetings online and communicating through short e-mails rather than the old-fashioned pen and paper.

That downward trend is only accelerating. According to an article in the Washington Post, the Postal Service projects a decline of about 20 billion pieces of mail the next two years, going from a high of 213 billion pieces of mail in 2006 to 170 billion projected for 2010.

Nowadays much of our mail appears in our inboxes on our computers. The infrequent paper cut from opening an envelope has been replaced with carpal tunnel. Click. Click. Click. Delete. E-mail is instant gratification, and I will admit I like it.

It does have its drawbacks, though. It has no tone, no emotion to convey and comments can easily get misinterpreted, unlike the way a handwritten note with hand-drawn characters can. Who has heard of printing out typed love letter e-mails and saving them? OK, I have, but it's not the same as a hand-written "I love you," I swear.

No snail mail. No snail shells. No Al the mailman. It all goes hand in hand, and what is next? Gone are the friendly faces who deliver the handwritten notes of love with Hershey's candy bars tucked inside (thank you, Kay). Gone is the personal connection and gratitude knowing someone took the time to write a note, put a stamp on it and put it in a snail shell with your name on it.

As long as snail mail is around, you can count on me to help keep it in business.

Quote of the week: "For want of the nail the shoe was lost. For want of the shoe the horse was lost. For want of the horse the rider was lost. For want of the rider the battle was lost. For want of the battle the kingdom was lost. And all for the want of a horse shoe nail." — Horse Shoe Nail